SUPERVISORY TRAINING

1. ONE OF THE TOP 3 COURSES OF LEARNING AVENUE PH
2. VIRTUAL TRAINING AVAILABLE WEEKLY 
3.AVAILABLE FOR ON-SITE TRAINING AND PRIVATE WORKSHOPS 


* We also offer ONE-ON-ONE  training for individuals* 

Being a new supervisor can be pretty challenging and at times a nerve-racking ordeal. One better way to cope with the changes is to prepare, prepare, and prepare. One main thing to prepare is to equip yourself with the right training for a good head start. This training is beneficial and a great eye opener to changes and transitions that come with it. This course is the premier offering of Learning Avenue PH because the trainers used to be supervisors and managers in different industries.

This training is designed for newly promoted supervisors to greatly help you in your transition, to those individuals who are aspiring to take the next level, and to anyone whose goal is to enrich their learning and development journey.


OPTION A: Php 1,200 per learner is applicable for 10 learners and above enrolled.
8 hours of training - Onsite Training

OPTION B: Less than 10 learners is Php 1,500/learner - 8 hours of training - Onsite Training

OPTION C: One-on-one rate is Php 2,000 - 2,500 depending on the training needs - 8 hours of training
(Virtual training)

Duration
1-Day Program

 

Learning Objectives

 At the end of this training, participants will be able to:

• To provide learners with the necessary knowledge, skills and behaviors of a supervisor to increase their effectiveness in their current roles

• To equip learners with the leadership skills necessary for them to adapt to changing demands while managing the team

TRAINING OUTLINE

Module 1. Leader’s Roles and Responsibilities

• Roles and responsibilities of a supervisor and as a leader
• How to effectively transition from staff to leadership role
• Challenges in the leadership role
• Key competencies of a supervisor
• Leadership Styles

 

       Module 2. Boss vs. Leader: What is the difference?

• Identifying yourself as a leader
• 5 Levels of Leadership (John Maxwell)
• The Growth Mindset

 

      Module 3: SMART Goal setting

• Why SMART goals matter in the organization
• Personal and Team goals process

Module 4: Managing and Motivating Your Team

• Getting to know your team
• Creating an effective onboarding for new hires
• Intrinsic and extrinsic motivation
• Dealing and managing with various personalities in your team
• The role of communication in your team
• Creating a succession planning

 

        Module 5: Coaching Framework

• Why coaching your team makes a big difference?
• Your role as a coach
• GROW Coaching Model
• Coaching vs. Feedback
• Note: Coaching workshop will take place after the discussion

 

       Module 6: The Art of Delegation

• The benefits of delegation
• Reasons why supervisors chose not to delegate
• Effective steps in delegation

 

     Module 7: Time Management

• Structuring your responsibilities and deliverables
• Prioritizing and scheduling priorities
• Recognizing challenges and opportunities for improvement
• Identifying time stealers
• Avoiding procrastination

 

           Module 7: Reviewing Performance

• What is performance appraisal?
• How to draft a performance appraisal
• How to deliver a performance appraisal

 

Trainer Pia Minet D. Jamarie  is passionate about training and all that comes with it. She feels  that this is her purpose in my life and with this overflowing passion,  she is determined to help people reach their full potential. She  encourages her trainees to be the best version of themselves.

She finished BS Hotel and Restaurant Management in UST and  worked in the food service industry and gain relevant experiences in leading, managing, and training people.

Additionally, as a People Developer she was able to manage and coach people in the BPO industry  where she gained wealthy experiences from previous jobs  in known  companies such as JP Morgan Chase and Co., HSBC and Accenture. Her last position in the BPO industry was a Training Manager and she recently finished her Training Strategy project at Johnson and Johnson Philippines.

Her training experiences for the last 12 years is composed of Corporate Training, Freelance Leadership and Personal Development Training, and Workshop and Event Talks.