Live Webinar: Telemarketing & Outbound Sales
Online Webinar by
Businessmaker Academy
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Details
Telemarketing is not for the faint of heart. This 2-day seminar prepares participants to get the right motivation and mind-set for cold-calling. It arms you with effective techniques in customer call handling and provides effective time and stress management
to help you handle the challenges of the job. More importantly, it shows you proven techniques to help you market and sell your products without irritating your customers.
What You Will Learn
-Learn effective openers & build rapport for out-bound calls
-Fine-tune your call handling & speaking skills
-Get customers to do call to actions
-Imbibe a positive mind-set and motivation for telemarketing
What You Will Learn
-Learn effective openers & build rapport for out-bound calls
-Fine-tune your call handling & speaking skills
-Get customers to do call to actions
-Imbibe a positive mind-set and motivation for telemarketing
Outline
1. The Telemarketing Mindset
2. Roles & Functions of the Telemarketing Team
3. Call Planning & Preparation
4. Knowing Your Target Customer
5. Your Telemarketing Persona
6. Voice clarity, tone and control
7. Call Objectives & Call to Actions
8. Getting Your Message Across within Limited Time
9. Spiels & Scripts
10. Anatomy of a Telemarketing Script
11. Effective Openers for Outbound Calls
12. Your Sales Pitch & Offer
13. Handling Objections & Closing
14. Achieving Telemarketing Goals & Call to Action
15. Sales Conversion
16. Motivation, Stress & Time Management
2. Roles & Functions of the Telemarketing Team
3. Call Planning & Preparation
4. Knowing Your Target Customer
5. Your Telemarketing Persona
6. Voice clarity, tone and control
7. Call Objectives & Call to Actions
8. Getting Your Message Across within Limited Time
9. Spiels & Scripts
10. Anatomy of a Telemarketing Script
11. Effective Openers for Outbound Calls
12. Your Sales Pitch & Offer
13. Handling Objections & Closing
14. Achieving Telemarketing Goals & Call to Action
15. Sales Conversion
16. Motivation, Stress & Time Management
Schedules
| No. of Days: | 2 |
| Total Hours: | 8 |
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Business maker Academy, Inc. is an Education Center for Business, Finance, Human Resources and Corporate Skills Development. We offer a simple, direct and practical approach to business training.
Our primary purpose is to teach people how to improve their professional, personal and financial lives through experience-based learning.
Our primary purpose is to teach people how to improve their professional, personal and financial lives through experience-based learning.
We are an Accredited Training Provider for the Civil Service Commission (CSC) & Philippine Government E-Procurement System (Philgeps). Since 2003, Business Maker Academy has conducted numerous seminars and has served over 100,000++ highly satisfied clients and counting…
Businessmaker Academy
1503A PSEC, West Tower, Ortigas Center Pasig City, Pasig, Metro Manila, Philippines 1605
86874445
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