Live Webinar: Business Writing & Online Etiquette

Digital Communications provide business practitioners with a quick and easy way of corresponding. Although convenient to use, ignoring proper business writing grammar, tone and etiquette can lead to misunderstanding and get you in trouble. This one-day course provides etiquette guidelines across various electronic media and devices. It provides practice sessions for different business scenarios that will help you communicate better in the digital world.

What you'll learn
-Get a quick grammar assessment and review
-Explore various type of business letters
-Learn standard policies for digital correspondences
-Practice writing and communicating better in the workplace
-Imbibe the proper etiquette for communication through mobile devices and digital platforms

1. Quick Review: Grammar Assessment
2. Five C’s of Business Writing
3. Digital Communication Policies & Practices
4. Electronic Communication Trouble-shooting
5. Digital Communications Platform & Etiquette
6. Mobile Phone Etiquette (text, viber and others)
7. Social Media Etiquette
8. Forums and other online media
9. Digital Communications Clinic
10. Practice session: spotting and correcting errors, rephrasing awkward messages, what to say when…