MANAGING A SOCIAL MEDIA CRISIS Responding to Complaints to Building a Responsible Online Presence
Online Workshop by
Inquirer Academy
Inquire Now
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MANAGING A SOCIAL MEDIA CRISIS
Responding to Complaints to Building
a Responsible Online Presence
The course equips you with the skills to empower you to handle online crises that affect the brands you own, manage, or are responsible for. The course will help you navigate and fight disinformation, online complaints, or negative news that may hurt the reputation of your brand or company. It makes use of principles of marketing, PR, and customer service. The course combines theoretical knowledge with practical application.
Responding to Complaints to Building
a Responsible Online Presence
The course equips you with the skills to empower you to handle online crises that affect the brands you own, manage, or are responsible for. The course will help you navigate and fight disinformation, online complaints, or negative news that may hurt the reputation of your brand or company. It makes use of principles of marketing, PR, and customer service. The course combines theoretical knowledge with practical application.
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INQUIRER Academy (INQA) endeavors to educate and inform this generation to be a catalyst of change in the society.
INQA offers professional courses open to the public and customized corporate trainings in various topics.
During the pandemic, we offer virtual workshops and self-paced online courses.
INQA is a member of the Inquirer Group of Companies, a respected multi-media organization in the Philippines. It is the same group that brought Filipinos fearless news from the Philippine Daily Inquirer, INQUIRER.net, Inquirer Mobile, Cebu Daily News, Bandera, DZIQ Radio Inquirer, and Hinge Inquirer Publications.
Inquirer Academy
Makati, Metro Manila, Philippines
