PHP 10,000.00
Details
Course Description
Operations management is one of the two line functions (the other is marketing) of any kind of business. It deals with all activities that are responsible for producing goods and services at desired quality levels and optimal costs. Learn to streamline your business operations, boost productivity, and enhance your product and service quality.
Operations management is one of the two line functions (the other is marketing) of any kind of business. It deals with all activities that are responsible for producing goods and services at desired quality levels and optimal costs. Learn to streamline your business operations, boost productivity, and enhance your product and service quality.
Outline
Course Outline
1.0 Understanding Services Marketing.
2.0 The Services Marketing Mix.
3.0 The Customer Interface.
4.0 Customer Relationships.
5.0 Service Excellence.
1.0 Understanding Services Marketing.
2.0 The Services Marketing Mix.
3.0 The Customer Interface.
4.0 Customer Relationships.
5.0 Service Excellence.
Speaker/s
Jose Roberto L. Del Rosario, Jr. (Sonny) President and Training Director Master of Business Management, Asian Institute of Management (1988); Bachelor of Science in Industrial Management Engineering, De La Salle University (1983) LifeQuest Training and
Consultancy Corporation
Sonny was once the academic director of an international college with campuses throughout the Asia-Pacific region. He taught business subjects in the Bangkok, Thailand and Huizhou, China campuses of the school. In the Philippines, he taught in San Beda Alabang, Asia Pacific College, College of St. Benilde, De La Salle University, and St. Scholastica’s College. As a business consultant, he has been engaged by companies from various industries including real estate, education, food, personal hygiene, health and medical, and manufacturing industries. He also has several years of small business management experience in agriculture, fashion accessories and ready-to-wear, and food services.
Sonny was once the academic director of an international college with campuses throughout the Asia-Pacific region. He taught business subjects in the Bangkok, Thailand and Huizhou, China campuses of the school. In the Philippines, he taught in San Beda Alabang, Asia Pacific College, College of St. Benilde, De La Salle University, and St. Scholastica’s College. As a business consultant, he has been engaged by companies from various industries including real estate, education, food, personal hygiene, health and medical, and manufacturing industries. He also has several years of small business management experience in agriculture, fashion accessories and ready-to-wear, and food services.
Special Offer
We are extending our early bird until June 25. Only pay Php15, 190.00!!!
Hurry and enroll as early as now to secure slots.
Hurry and enroll as early as now to secure slots.
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LifeQuest Training and Consultancy Corporation envisions itself as the lifetime coach of people who seek success in life.
The LifeQuest corporate name is a combination of the words “life” and “quest” to signify that the company aims to help people in both the corporate and non-corporate worlds in their quest for success in life.
LifeQuest works for its vision by: a) Serving any entity that wishes to acquire or enhance life skills, and desires to be guided or coached during their quest for success; b) Offering training programs, coaching programs, and other skills enhancement products and services that enable people to easily and immediately implement what they learn; c) Being active primarily in Metro Manila while acting on opportunities that present themselves in other national locations; d) Using appropriate training methodologies, communication technologies, and operating systems that will support the company’s vision and mission; e) Pursuing aggressive growth through sound financial management; f) Committing to the values of achievement, fun, prosperity, generosity, gratitude, helpfulness, teamwork, optimism, integrity, commitment, lifelong learning, and environmentalism; g) Promoting deep and continuing relationships with all of its stakeholders; h) Supporting efforts to enhance its community and protect its environment; and i) Developing all company members into its most valuable assets. ...
The LifeQuest corporate name is a combination of the words “life” and “quest” to signify that the company aims to help people in both the corporate and non-corporate worlds in their quest for success in life.
LifeQuest works for its vision by: a) Serving any entity that wishes to acquire or enhance life skills, and desires to be guided or coached during their quest for success; b) Offering training programs, coaching programs, and other skills enhancement products and services that enable people to easily and immediately implement what they learn; c) Being active primarily in Metro Manila while acting on opportunities that present themselves in other national locations; d) Using appropriate training methodologies, communication technologies, and operating systems that will support the company’s vision and mission; e) Pursuing aggressive growth through sound financial management; f) Committing to the values of achievement, fun, prosperity, generosity, gratitude, helpfulness, teamwork, optimism, integrity, commitment, lifelong learning, and environmentalism; g) Promoting deep and continuing relationships with all of its stakeholders; h) Supporting efforts to enhance its community and protect its environment; and i) Developing all company members into its most valuable assets. ...
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