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The course presents the value of quality frameworks and standards and present how to synergize these frameworks to obtain optimum results. The course intends to provide a hawk’s eye view of these frameworks to equip the professional with the right knowledge of assessing the quality maturity of an organization and be able to design an appropriate quality program for governance. This course aims to build professionals the Championship role of diagnosing the right Quality Pathway that will affect largely the organization’s commitment to customer satisfaction and further be translated to the bottom line.

Training Objectives
At the end of the module, the participant should be able to:
1. Identify various quality models to be used in the organization.
2. Integrate seamlessly the quality models for maximum benefits.


I. Thrust of Enterprise Quality
II. Quality Maturity
III. Enterprise Quality Models
IV. Process-based QMS
V. Considerations to Quantify Performance
VI. Effective Metrics System Linked to Profit
VII. Continual Improvement
VIII. Lean Evolution
IX. Lean Sigma Approach to Problem Solving

Duration: 1 day
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DigiLEAF Inc. is a solutions provider founded to alleviate the level of service quality awareness and practices in an organization. Its missionis to help businesses achieve organizational excellence through the development of its human resources and leveraging the use of technology in business.

DIGILEAF - Leading Excellence Among Fellows, provides cost effective quality training programs, audit, management, and consultingservices. The company is servicing 200+ companies to date.

International Alliance of Quality Professionals (IAQP),registered in The Netherlands, was founded in 2009 by representatives of three countries namely, The Philippines, The Netherlands & Iran. The Alliance believes that by sharing policy, information and training, it will be able to strengthen the work of quality professionals embedded in any role in any organization, to foster the good practices in each industry in a specific region and to elevate these to an international level, thus forming best practices that could be replicated in other regions of the world as well.

DigiLEAF Inc.
2/F CYA Land Bldg., 110 Rada St., Legaspi Village Makati City, Makati, Metro Manila, Philippines 1229
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