People and Performance Management
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Workshop by
Salt & Light Ventures
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Details
Telling your staff what to do and which tasks to accomplish is one thing. Making sure it's done and the desired results are achieved is another. Believe me, I have seen and proven that there's a difference between the two in the many years I've been
in the corporate world.
While I recognize that motivation plays a big influence on how a team member performs and grows, it is not without a doubt that managing people and their productivity still has to come with the correct leadership approach, matched with the right tools.
Key Performance Indicators (KPIs) is one of the most commonly used tools which help companiesmanage their people effectively and guide their progress. The main purpose of Key PerformanceIndicators is to align the workers' performance with the long-term strategic objectives of the company. Like a compass, Key Performance Indicators help determine if a worker is on the right track. And most companies utilize a Balanced Scorecard - a famous tool in strategic management which provides a clear guide on identifying targets and specific ways to achieve them - in determining and tracking KPIs.
This training course will help you understand your role as a manager, give you some helpful guidelines for performance management and show you how to apply a range of skills to develop a successful and motivated team.
While I recognize that motivation plays a big influence on how a team member performs and grows, it is not without a doubt that managing people and their productivity still has to come with the correct leadership approach, matched with the right tools.
Key Performance Indicators (KPIs) is one of the most commonly used tools which help companiesmanage their people effectively and guide their progress. The main purpose of Key PerformanceIndicators is to align the workers' performance with the long-term strategic objectives of the company. Like a compass, Key Performance Indicators help determine if a worker is on the right track. And most companies utilize a Balanced Scorecard - a famous tool in strategic management which provides a clear guide on identifying targets and specific ways to achieve them - in determining and tracking KPIs.
This training course will help you understand your role as a manager, give you some helpful guidelines for performance management and show you how to apply a range of skills to develop a successful and motivated team.
Outline
Through this workshop you will learn how to
- Distinguish a team from a group and understand what makes a 'team'
- Use different skills for different types of team (inc. self directed teams and remote teams)
- Recognize the front-line skills you need as a manager
- Apply principles of management to different situations
- Assess the management culture of your own organization, and compare this with best practices
- Motivate your team and manage performance by
- using different management styles, tailored to the individual and the situation
- setting clear, understandable targets and evaluating performance against them
- understanding how to motivate people at work
- distinguishing between motivators and 'hygiene factors'
- understanding 'management behaviors'
- relating staff development to motivation and identifying different ways of assisting staff development
- offering constructive feedback to improve performance
- linking formal procedures to performance management
- Manage your team by
- understanding the factors which enable a group to bond as a team
- setting goals, showing how these link to corporate and individual goals and encouraging your team to achieve the
- seeing which management behaviors promote team bonding
- recognizing the key role of communication in team leadership
- understanding how to delegate
-
Measure performance through balanced scorecard
- way to track financial performance
- how to track customer satisfaction, attitudes, and market share goals
- cover internal operational goals needed to meet customer objectives
- the learning development perspective - intangible drivers for future success
- Use different communication styles and methods to manage your own manager
- The role of mediation in the manager's toolkit, and how to use it appropriately
Speaker/s
BORIS JOAQUIN is one of the country's top-ranked public speaker and trainer for leadership programs and other soft skills. He is a seasoned management and marketing professional, being involved in various
industries (advertising, fragrances, goods, printing/publishing, telecommunications, BPO and business solutions) both from multinationals to locally owned enterprises for more than two decades now.
Presently, he is the President and Chief Equipping Officer of Breakthrough LeadershipManagement Consultancy, Inc. (an affiliate of the United Neon Group of Companies). He is also the Master Trainer and Country Representative of the Lead Like
Jesus Training Program (a program designed by Ken Blanchard).
Boris also serves as a member of the Board of Trustee for Family First Philippines, The Bible League Philippines, and World Teach Philippines. Because of his practice of his leadership gifts through these humanitarian involvements, the University of Santo
Tomas bestowed upon him the distinguished Manuel L. Quezon Leadership Award for two consecutive years. He is also the Editor-in-Chief of the People Manager Magazine, the official publication of the PeopleManagement Association
of the Philippines (PMAP), and writes a regular column for PhilStar.com and Inquirer Libre.
He is married to Michelle Joaquin and has two daughters.
Special Offer
Early Bird RatE EXTENDED: P7,977 +VAT when reserved and paid on or before May 30, 2016!
EXTENDED! Avail 2 seats and get 1 additional FREE seat when reserved and paid on or before May 27, 2016!
Regular Rate: P8,977 +VAT
Walk-in Rate: 9,977 +VAT
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Who We Are
Salt & Light Ventures preserves best practices and lights the path for excellence and continuous growth.
We provide premium, values-based development resources to companies across all industries.
We help bring out the best in their people and enable them to achieve breakthroughs at work and in life.
Salt & Light Ventures preserves best practices and lights the path for excellence and continuous growth.
We provide premium, values-based development resources to companies across all industries.
We help bring out the best in their people and enable them to achieve breakthroughs at work and in life.
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