Emotional Intelligence and Leadership (EIL)

RATIONALE:
IQ and Technical Skills enable one to get a job and to be promoted. But it is Emotional Intelligence (EI) or Emotional Quotient (EQ) that determines his/her success at work, in his career, and in life. Many managers and supervisors are unable to tap the full potential of their people because of lack of EQ competencies. Research studies conducted in the US by organization behavioral scientists show consistently that there is a high and positive correlation between emotional intelligence and high performance (McClelland 1996 and Goleman 1998). They also show that at the highest levels in the organization, the difference between superior performance and average performance depended almost completely on EI (Goleman, 1998).

In today’s fast-paced and ever-changing business environment, where people from different functions and diverse cultural backgrounds, must collaborate and work as a team to achieve corporate or divisional goals and objectives, the leaders need to have high EQ. The good news is: EQ can be developed or strengthened. This program is designed to build the basic EQ competencies of managers and supervisors to enhance their leadership capabilities.


OBJECTIVES:
As a result of participation in this workshop, participants will be able to:

• Understand the importance of EQ for effective leadership
• Recognize the 4 critical dimensions of EQ
• Identify their strengths and areas for improvements
• Use TA to improve their self-awareness and social awareness
• Learn self-management skills
• Learn communication and interpersonal skills to influence and motivate others
• Express the need to develop/enhance their EQ
• Develop a plan of action to enhance their EQ competencies

WHAT PARTICIPANTS WILL LEARN:

• Emotional Quotient or Emotional Intelligence
• The Need for High EQ or EI
• 4 Dimensions of EQ or EI
• Self-Assessment of EQ
• Emotional Competencies of Leaders
• Enhancing Self-Awareness and Social Awareness thru Transactional Analysis (TA)
• Self-Management Skills
• Enhancing Social Awareness
• Social Skills to Influence People At Work

METHODOLOGY:
A variety of adult-learning methodologies shall be used: short inputs, structured exercises, self-assessment, self-reflection, role playing, and action planning.

Role-playing of the skills is important so that brain circuits that had been established as old habits are replaced by new brain circuits.


PROGRAM DURATION:
2 days or equivalent to 16 hours.