Fundamentals of Root Cause Analysis by Insights Training - SpeedyCourse Philippines
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It is essential that our employees are aware that when they encounter problems, they must address the root cause, rather than providing impulsive band aid solutions.

The Root Cause Analysis (RCA) and Problem Solving Training will introduce participants to various RCA tools that can be used in the workplace.  From the simple Five Why's Method, to Fishbone Analysis, to the more technical Cause-Effect Analyses (and more!), this workshop will allow participants to use these tools in prescribing solutions to problems in the workplace.



1. Introduction to Root Cause Analysis Tools

  • Types of Problems
  • Problems vs Issues

2. Situation Analysis

  • Using Process Charts to Visualize Situations
  • Flowchart
  • Pareto Chart
  • SWOT Analysis

3. Problem Analysis

  • Identifying the Root Cause
  • Five Why’s
  • Ishikawa Diagram
  • Other Root Cause Analysis Methods
  • Validating the Causes

4. Decision Analysis

  • Individual Decision Making Models
  • Option Analysis
  • Group Decision Making
  • Six Thinking Hats

5. Problem Prevention

  • Tracking Execution
  • CPM Diagram


No. of Days: 1
Total Hours: 8
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Insights Manila (registered as Insights MLA Business Solutions) is a training services company based in Makati.  The company believes that the country’s workforce requires ample training that is effective and insightful, yet affordable.

The consultants of Insights Manila are experienced professionals who had executed the courses several times for different companies under various training institutions.

Insights Manila mostly offers exclusive training for companies.  The courses are customized to meet specific training needs.  The company also offers public classes where individuals can enroll, and one-on-one training for people who wish focused training.  Other than training, the company also accepts Excel automation projects and course development projects.

With Insights Manila, you are directly dealing with the consultants– no intermediary parties who just add costs to the training delivery.

Insights Manila
7F Finman Centre, 131 Tordesillas St., Salcedo Village, Makati, Metro Manila, Philippines 1227
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