Call Center Training Program
MODULE 3: CALL CENTER LEADERSHIP
What Will You Learn?
- Concept of Leadership
- Communication and Leadership
- Human Behavior and Leadership
- Motivation and Leadership
- Leadership Styles
The Informatics Group, listed on the mainboard of the Stock Exchange of Singapore was established in 1983, and is a multinational corporation providing lifelong learning services in information technology and business management.
Informatics presently has a global network spanning more than 50 countries, offering programs from O/A Levels (for international students) to undergraduate and post-graduate degree completions.
Mission and Vision
We are the most preferred and leading private educational institution offering IT-enhanced programs transforming students to globally competitive individuals who can be innovators of the world.
We focus in understanding our students and putting them first in everything we do.
We empower our people to be professionals demonstrating the highest standards of ethics and integrity.
We manifest creativity and innovation in our development, delivery of programmes and services.
We strive to be responsible corporate citizens in every society that we operate.
We endeavor to provide sustainable returns to our stakeholders. ...
Mandaluyong - Quezon City , Metro Manila, Philippines