ISO 19011:2011 Guidelines for Auditing Management System on ISO 9001:2015

Course Rationale and Description:

This is a two-day course designed to provide valuable learning that will facilitate organizational ability in planning, conducting and managing effective internal audit of QMS vis-a-vis ISO 9001:2015

Course Objective(S) and Learning Outcome(S):

At the end of the course, the participant will be able to learn and understand better:

1)      Understanding the ISO9001:2015 Framework

2)      What are the extent of the changes applied in 2015 version

3)      Interpretations for the new version.

4)      How to apply sound auditing principles to design, implement, review, and improve internal audit process using the 2015 guidelines . 

5)      What are the new guidelines in auditing this version

6)      How to prepare and conduct risk based internal audit

7)      Which audit evidence(s) to look for per clause requirement?

8)      Auditors’ competence needed to help contribute in the success of the business

Methods: Lecture presentation, role play and individual/group exercises

DAY 1

• The Audit – its Principles and Process
• Planning, Preparing, Conducting, Reporting and Reviewing the Audit Performance/Process – managing audit programme
  • Document review
  • Sampling
  • Audit documents
  • Obtaining information
  • Audit findings
• Conducting power audits – from initiating to following up actions undertaken by auditee
• Common mistakes and difficulties encountered during internal audit activities
• Auditors competence and evaluation
  • Professional behaviour of auditors
  • Knowledge and skills – general and specific
• Role play

DAY 2

Auditing the requirements of ISO 9001:2015

• What are the changes and the timeline discussion
• Interpretations
• Evaluating audit situations (workshop)