IMPROVING BUSINESS COMMUNICATION SKILLS
“Communication is a skill that you can learn. It’s like riding a bicycle or typing. If you’re willing to
work at it, you can rapidly improve the quality of every part of your life.” – Brian Tracy
Communication skills are a lot bigger than most people perceive and a lot more important than
most people think. It is such a common skill that we use it every day but such an uncommon one,
that a lot of people often make mistakes over and over again.
This short course covers the basic of what it takes to be an effective communicator. It covers
confidence, vocal variety and delivering a message that is heard and understood. It also focuses on
identifying one’s strength and weaknesses as well as developing one’s people skills. As part of the
training, Filipinism and maximizing one’s knowledge in the English language is also tackled.
1. Effective and ineffective communication.
Barriers to communication. Identifying effective and ineffective communication. What is your communication goal?
2. What is your communication strength and weaknesses?
How to maximize your strengths and how to develop your weaknesses. First Impressions.
3. The three V’s of communication.
Visual, Verbal and Vocal.
4. Building rapport and effective listening.
Communication is not always about saying the right words, it is about listening as well.
5. The seven C’s of communication.
Clear, Concise, Concrete, Correct, Coherent, Complete and Courteous.
6. Confidence and Assertiveness.
It is not what you say but how you say it. Capture your listeners with confidence and presence.
7. Developing your People Skills.
Interpersonal skills and how it relates to effective communication. To be understood and not just heard.
8. Is your English Filipinized?
Pronunciation. How to think in English. Common mistakes and how to correct them.
SEMINAR FEE: Pay in full 5 days before the seminar and avail our early bird rate of Php 2,700 per head (Regular rate: Php 3,000 per head) which will comprise meals during the training, handouts and all necessary materials. We are also offering
in-house training and seminars depending on the need of the companies.
TERMS OF PAYMENT:
i. Pay in full 5 days before the seminar and avail our early bird rate of Php 2,700.00 only.
ii. Payments on the day of the seminar must be on a cash basis only.
Payments made through Checks can only be made through company checks. Personal checks can be accepted provided that it is an advance payment.
iii. Walk-in participants shall pay the regular rate either by cash or check provided that the check is under a BDO account and payable to iLearn professional Solutions Inc. and that the same was declared good.
iv. Senior /students and/or person with a disability is given a special privilege of a 20% discount. On-site payment of the students shall be entitled to a 10% discount.
v. Upon payment, proof must be forwarded through email [email protected]
vi. Proof of payments (original deposit slip) shall be required for presentation on the day of the schedule.
CANCELLATIONS and REFUNDS:
IMPORTANT: All training payments are NON Refundable but transferable to other training. iLearn reserves the right to cancel programs which do not meet the required minimum number of participants; in which case, either the programs may be merged or be transferred to a different location and the program with a lower number of participants will be canceled. Due notice of cancellation /merger of programs will be given to those who have already paid and registered via email or call. In this regard, please ensure to indicate your contact numbers, email address for proper notification.
For further information, you may visit our website at www.ilearnph.com. You may also directly call us at 09178387668 or 09988627258 or through our office landline number (02) 370 4792 | (02) 935 0474 | (02) 9350494. You may also visit our company office at 3rd Floor Poweraire Building 1320 Filmore St. Palanan Makati City. Or send us an email through [email protected]
|Thu||09:00 AM — 04:00 PM|
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