Davao Run: The New Role of Management Representative in ISO 9001:2015 by Rosehall Management Consultants Inc - SpeedyCourse Philippines
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Davao Run: The New Role of Management Representative in ISO 9001:2015

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In-Person / Seminar



To improve the participants’ understanding of 
  • What a Quality Management System is
  • QMS requirements using ISO 9001:2015
  • How a QMS usage can benefit an organization
  • What the MR’s role should be in QMS establishment, implementation and improvement of the QMS
To enable the assumption of a MR assignment by the participant



What is a QMS?
  • How can it benefit an organization?
What is our model for establishing a QMS (ISO 9001)?
  • Overview of ISO 9001 Standard
  • Changes in ISO 9001:2015
    • Differences in ISO 9001:2008 and ISO 9001:2015
    • Framework of ISO 9001:2008, ISO 9001:2015
  • Activities under QMS establishment (QMS implementation, QMS maintenance and QMS improvement)
Management Representative (MR) Role in ISO 9001:2015

MR’s role in QMS Planning
  • Context of the organization and interested parties
  • Determining, monitoring and reviewing risks
  • Aligning strategies and the Quality Policy, Objectives and Action Plans
  • Identifying, planning, and managing processes and process changes
The MR's Role during QMS Implementation
  • Ensuring resources are determined, provided and maintained
  • What should be monitored and measured
  • Engaging people through effective delegation and team approaches

The MR's Role in QMS Maintenance
  • MR role in CSM, process and product measures, internal audits
  • Overview of the internal audit process
  • Root cause analysis and corrective action planning tools
  • Reviewing the effectiveness of Corrective Actions
  • Updating the Risk Register
  • Conducting Management Reviews

The MR's Role in QMS Improvement
  • Setting up measures of QMS effectiveness
  • MMAE approaches in determining QMS effectiveness, including risk and opportunities

Challenges in ISO 9001:2015
  • Demonstrating leadership and encouraging engagement
  • Risk based thinking across the organization
  • Monitoring, measurement and evaluation of QMS effectiveness in meeting business objectives
Ensuring QMS business integration through ISO 9001:2015


Feb 11, 2019 - Feb 12, 2019
Mon, Tue
No. of Days: 2
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