8th Effective and Assertive Communication Workshop

 PROGRAM DESCRIPTION                                                                                                         

 Participants discover exactly how they can be assertive while staying true to their unique behavioral style.

 The primary objective of the seminar is to develop the CORE skills of the participants for effective, assertive, and collaborative communication through the CORE model:

• Character Building when Communicating with Others
• Openness to Communicate
• Responsiveness to Others
• Engagement using core skills for communication

WHO SHOULD ATTEND

This is a workshop-driven whole day session which is highly recommended for Senior and Junior Managers, Supervisors, and Team Leaders.

INSTRUCTION:

The Social Media Revolution
What is communication today? (Workshop)

Part 1:
FOUNDATIONS OF COMMUNICATION
Communication Definitions
4 Levels of Communication
Iceberg Model of Communication
Barriers to Effective Communication
Personality Profiling
Driver, Analyzer, Persuader, Stabilizer

Part 2:
ASSERTIVE COMMUNICATION
What type of communicator am I?
Definitions of Passive, Aggressive, and Assertive Communication
Tips and Tools on Assertiveness
IMAGE of an Assertive Communicator
3PEP Method to Thought Organization
Positive Phrasing (Workshop)
Saying No
Giving Feedbacks
Delivering Bad News
Asking Questions
Why and When to Assert (Engaging in Crucial Conversations)
What is a Crucial Conversation
Benefits of Entering Crucial Conversations
How to Enter into Crucial Conversations

Part 3:
APPLICATION OF EFFECTIVE AND ASSERTIVE COMMUNICATION SKILLS
Creative Demonstration of Learned Communication Skills (Workshop)

Xandra Yebron earned a Bachelor’s of Arts degree in Speech and Drama from the University of the Philippines in Diliman. She became a member of the faculty of the Department of Speech and Communication & Theater Arts (DSCTA). Her interest in the performing arts and her experience as an instructor in UP nurtured her love for training. She was with UP for 9 years. Teaching Speech Communication courses allowed her to think of various teaching methodologies that suited her students. Being an instructor also honed her facilitation skills as the thrust was student-centered learning. When the opportunity arose, she grabbed the chance to train full-time. She was a Communication and Culture Trainer for Convergys, Philippines. She trained for 4 years. At Convergys, her training world expanded. She trained numerous classes in English grammar, pronunciation and call handling, went through Training With Impact, was certified as Communication Reference Facilitator for Training the Trainer (a coaching reference), was tasked to coach and certify a new trainer, and fulfilled administrative tasks related to training and assigned accounts.

LEARNING INVESTMENT:
[ ] Best Buy Rate:Php7,527 +12% VAT until March 31, 2019
[ ] Early Bird Rate:Php 8,527 +12% VAT
[ ] Regular Rate:Php 9,527 +12% VAT
[ ] Walk-in Rate:Php 10,027 +12% VAT
[ ]Best Buy Rate -Get 1 FREE SEAT by booking for 3 SEATS

For current promo and to avail free seats, call us at 830 2191 or email [email protected]

Workshop fee includes:

• AM & PM snacks
• Lunch
• IDs
• Manuals
• Certificates