Customer-Centered Debt Collection: Turning Receivables into Cash
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Final demand letters. Final notices. Payment past due. Sound familiar?
These are often the theme of letters or emails for clients who fail to settle payment. Indeed, they’re a challenge. Likewise, organizations deal with even more late-paying customers, as well as clients with complex payment terms or procedures.
Receivables need to be collected fast to ensure smooth operations. This is especially true for the second semester of 2018? Does your organization have all the cash it needs to ensure smooth operations for the rest of the year?
Successful organizations have credit and collection personnel who possess updated skills to plan and assert themselves, while still maintaining a customer-centric approach. Get all these in just two days. Join Guthrie-Jensen’s Customer-Centered Debt Collection: Turning Receivables into Cash.
Outline
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Customer needs-driven solutions. Results-oriented implementation. Human resource partner and answer to total organizational success.
For the past 30 years, Guthrie-Jensen, the leading Management Training and Consulting firm in the Philippines has been the choice of more than 15,000 companies, with clients belonging to the top 1,000 Filipino corporations and the Global 500 companies.
Guthrie-Jensen’s belief that people make the difference fuelled the creation of practical, customized, and learner-friendly seminars. Having grown from two major programs in 1979 to over 50 in the year 2007, Guthrie’s wide range of products are managed under 7 divisions:
- Organizational Development
- Business
- Leadership Development
- Customer Service
- Sales
- Communication
- Public Seminars
The company’s stable of consultants and trainers, with over 200 years of cumulative experience in Training, conduct more than 50 programs per month.
The economic turmoil of the three decades has tested its management expertise, and the ruthless business environment has provided the landscape for the company to earn the right to lead – bringing its product performance to a level that is world class and unparalleled in Southeast Asia. Bridging the gap between theory and practice is the company’s major differentiator. ...