Customer Service Excellence by Businessmaker Academy - SpeedyCourse Philippines
We've noticed this is not your region.
Redirect me to my region
What do you want to learn today?

Details

What You Will Learn
-To recognize the value of customers to our business
-To learn how to maintain a good customer service experience
-To manage customer expectations
-To keep customers satisfied and get repeat business

Speaker/s

Course Highlights:
1. Customer Service Culture
2. The CS Experience
3. Company Service Assessmen
4. Benefits of Excellent Customer Service: Why Should I Care?
5. Your Role as a Customer Service Provider
6. Understanding Your Customers: The CS Creed
7. Servicing Different Types of Customers
8. Customer Service Systems & Tools
9. Measuring Customer Satisfaction
10. Customer Service Tactics for Repeat Business
11. Managing Customers’ Expectations
12. Dealing with Different Customer Situations

Special Offer

Seminar Rate:

Early Bird Rate - Php3,500 +VAT
Regular Rate - Php3,800 +VAT
Call: (632) 8687-4645, 8687-3416, 8687-4445 | 09175699639

Email: [email protected]
Visit: www.businessmaker-academy.com
www. facebook.com/ilovebma

Looking for more Training Discounts? Go to: www.hrclubphilippines.com
Reviews
Be the first to write a review about this course.
Write a Review
Businessmaker Academy is an Education Center for Business, Finance, Livelihood and Corporate Skills Development.  We offer a simple, direct and practical approach to business fundamentals. Our primary purpose is to teach people how to improve their professional, personal and financial lives through experience-based learning.

Aware that not many people can afford to spend 2 to 4 years of their lives in formal study, Businessmaker Academy has created practical, straightforward and direct short-course seminars in line with our Core Educational Thrusts:
Forex & Investing
Business Management
Corporate Training
Crafts & Livelihood
Businessmaker Academy delivers high-impact education through several educational formats to suit the needs of our various clients:

Public Seminars
Corporate Training & In-house Group Seminars
Since 2003, Businessmaker Academy has conducted numerous seminars and has served over 50,000 highly satisfied clients and counting...
Online Webinars
Human Resource Management 
Businessmaker Academy
1503A PSEC, West Tower, Ortigas Center Pasig City, Pasig, Metro Manila, Philippines 1605
6874445
Sending Message
Please wait...
× × Speedycourse.com uses cookies to deliver our services. By continuing to use the site, you are agreeing to our use of cookies, Privacy Policy, and our Terms & Conditions.