WEBINAR Root Cause Analysis and Problem Solving
Details
Outline
- Identify the steps towards a systematic way of solving problems;
- Apply methods to visualize the problem;
- Apply methods to identify the root cause of a problem;
- Apply decision-making methods, as needed;
- Enumerate ways in preventing problems from happening again;
Outline
- Introduction to Problem Solving
- PSDM in Organizations
- Types of Problems
- Problems vs Issues
2. Situation Analysis
- Using Process Charts to Visualize Situations
- Flowchart
- Pareto Chart
- Identifying the Root Cause
- Five Why’s
- Ishikawa Diagram
- Other Root Cause Analysis Methods
- Validating the Causes
- Individual Decision Making Models
- Group Decision Making
- Six Thinking Hats
- SWOT Analysis
- Tracking Execution
- Failure Mode and Effect Analysis (FMEA)
- PERT Diagram
- Developing Contingency Plans
Insights Manila (registered as Insights MLA Business Solutions) is a training services company based in Makati. The company believes that the country’s workforce requires ample training that is effective and insightful, yet affordable.
The consultants of Insights Manila are experienced professionals who had executed the courses several times for different companies under various training institutions.
Insights Manila mostly offers exclusive training for companies. The courses are customized to meet specific training needs. The company also offers public classes where individuals can enroll, and one-on-one training for people who wish focused training. Other than training, the company also accepts Excel automation projects and course development projects.
With Insights Manila, you are directly dealing with the consultants– no intermediary parties who just add costs to the training delivery.
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