Developing Emotional Intelligence

Overview:
Learn why Emotional Intelligence is so important to your career – and how easily you can develop yours!

Researchers and business experts agree that people with high emotional intelligence (E.I.) are consistently the top performers in their organizations. They’re more resilient and flexible when things get tough, and are held in the highest regard by their bosses, peers, co-workers, and others. In this powerful one-day seminar, you’ll learn why emotional intelligence is far more than just a handy set of “people skills,” and why many executives feel it’s the one skill you must have to be successful in today’s workplace!

Learning Objectives:

• Communicate with diplomacy and tact in every situation
• Take control in emotionally charged situations before they get out of hand
• More easily resolve problems with customers, bosses, co-workers, and others
• Eliminate uncomfortable tensions that arise when misunderstandings occur
• Increase your visibility in the eyes of your bosses
• Be someone who can be trusted to handle more responsibility
• Build an instant rapport with others
• Use calming techniques that will instantly eliminate stress and frustration
• Communicate constructively in a way that doesn’t end up causing anger, resentment, or hurt feelings
• Improve your results when working with people whose communication and work styles are different from yours