Details
What are interpersonal communication and people skills? Communication is important; however, effective social skills is critical in relationships, especially in the workplace. In the corporate world, these skills are also referred to as interpersonal skills.
These skills help people communicate and relate to each other. When we refer to people skills or soft skills, we are referring to Interpersonal skills. An efficient interpersonal communication sets the groundwork for an efficient organization. Interpersonal skills are the traits and manners we demonstrate while interacting with other individuals.
Strong interpersonal skills include the capability to collaborate with colleagues to solve difficult problems and establish a good working relationship within the office. This is the key indicator of a successful working environment.
Learning Objectives:
- Demonstrate their skill to communicate around different work cultures
- Employ methods for empathy and active listening
- Constructively manage criticism and appropriately respond to it
- Handle different behavioral cycles and personality types among individuals
- Build a positive connection by building a better rapport
- Use the tools of influence and persuasion while communicating and trading with others
- Analyze and build upon self-interpersonal skills and style
- Increase self-confidence in handling dispute and criticism in difficult settings
- Handle with influence awkward situations in a graceful manner
- Learn the use of effective first impressions during meetings
- Make to improvise on your body language, communication, and listening skills
- Learn to manage stress and stressful work conditions and situations
- Understanding the Why and How of people behaving and reacting to others
- Demonstrate a greater level of personal control and increased positive results
Outline
- Basics & Science of Interpersonal Skills
- Expanding Personal Productivity
- Challenges to Effective Communication
- The Organization, Departments, and Teamwork
- Fundamentals of Listening Skills
- Fundamentals of Speaking
- Fundamentals of Body Language
- People Management
Schedules
| No. of Days: | 4 |
| Total Hours: | 16 |
| No. of Participants: | 15 |
Our purpose:
- To provide a comprehensive and high quality learning program structure to our clients
- To establish a professional working relationship with the client to be able to comprehend the developmental needs and requirements, and provide an effective and appropriate learning outlines, programs and solutions
- To design unique learning programs through customization to ensure that the participants and endusers not only understand but also relate the learnings in their daily work-life
- To be client-centric by providing a more holistic approach in providing developmental programs through pre and post program assessment in achieving the learning objectives
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