Management Skills for New Supervisors

Change is the norm. You are responsible for your own productivity and that of your staff. Your day-to-day dealings may now include colleagues, your boss, and senior management who all have different interests and viewpoints.

This seminar will equip you with proven supervisory techniques that you can put into action immediately. The skills savvy supervisors use to plan, organize, communicate and monitor will become part of your toolkit to effectively manage everyday interactions with greater ease. You will learn to leverage both your hard skills and your people skills to meet your new challenges with increased confidence, respect and power.

Adopting a Management Role and Creating a Motivational Environment for Performance

• Expectations
• Functions of Management
• Role of Manager in Context
• Supervisory Styles
• Manager’s Role in Motivating
• Common Motivators at Work
• Techniques for Motivating Others
• Feedback and Delegation as Motivators
• Next Lesson Preparation

Becoming a Great Communicator and Coaching for Development and Performance

• Listening Skills Assignment Review
• Questioning Skills
• Nonverbal Communication
• Communication Methods
• Constructive Communication
• Coaching for Performance
• Coaching Skills
• Next Lesson Preparation

Conducting Valuable Performance Appraisals and Managing Workforce Challenges

• Effective Performance Appraisals
• Keeping Records
• Conducting Performance Appraisals
• Diversity in the Workplace
• Supervisory Challenges
• Next Lesson Preparation

Making the Best Use of Time and Continued Growth

• Effective Time Management Techniques
• Using the Priority Matrix
• Time Wasters
• Making the Best Use of Meetings
• Managing Stress as a Supervisor
• Action Planning for Ongoing Development

Wandalyn Tan-Calupig is a wife, mother, Regional Audit Manager turned author, speaker and coach who retired happy, healthy, wealthy and early (36 y.o.) from her corporate job to fulfill her life mission to help others live happier lives.
She is the founder and owner of Caltan Training and Consultancy, an accredited CPD (Continuing Professional Development) provider by Professional Regulation Commission (PRC). Her company offers individuals and organizations personal development training on topics related to time management, work attitude, values, happiness, productivity, and mindfulness.
Wanda left her high paying corporate job in Dubai because of her commitment to fulfill her mission to inspire, educate and empower others to live happier lives.
Her mission led her to write books, create online schools and conduct workshops. She designs and delivers programs, talks and workshops that are educational, entertaining and empowering. These talks and modules give clients the knowledge, tools and action plan they need to improve the quality of their life now and help them achieve the results they wanted in the shortest time possible.
She is an outstanding cordian alumni awardee, soulful author and mind expert offering more than 17 years of extensive experience in consulting with leaders and decision makers resulting in improved performance, productivity and profits.
She is an extraordinary leader with international NLP (Neuro Linguistic Programming) master certification and a personal development junkie trained by Jack Canfield (America’s Number 1 success coach), John Robson (Canada’s Journaling expert), Jule Fuller (Australia’s Audio program expert), T. Harv Eker (America’s Number 1 Wealth coach), Lisa Nichols (Transformational Speaker) and many more.
For 15+ years, Wanda made a positive impact on big companies like Intel and Emirates Airlines that lead to million dollar savings and increase in profits.
Her international career started with Emirates Airlines in Dubai, UAE where she spent the last decade helping senior leaders achieve optimal outcomes such as increased revenue and profit, reduced costs, improved governance, happy work relationships, service enhancement and strategic effectiveness. She was one of the 17 (out of 4,974) Filipinos in the management team of Emirates Airlines when she left Dubai last December 2016.
For over 4 years, Wanda made a positive impact on individuals through coaching and training that lead to extraordinary results like ranking 2nd out of 4,967 CMA examiners around the world, 100% passing rate for all clients (from various fields like architecture, real estate, CFA, CFE, CMA), winning 4 awards in 5 months by a toastmaster newbie and many more.
Her success arises from her mind expertise (International NLP master practitioner, American Union of NLP) and rare combination of financial (Certified Public Accountant) and communication skills (Certified trainer by T.Harv Eker’s Program). She is a multi-awarded CPA and achiever who graduated cum laude and is a consistent dean's lister in her master studies at De La Salle University.