Browse 122 customer service courses in Philippines
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Service Desk Analyst - SDA
provided by
KiTC Philippines
The course also looks at support methodologies and technologies and the tools utilized within the Service Desk. It reviews issues such as Service Level Agreements, the benefits and pitfalls and the importance ...
The course also looks at support methodologies and technologies and the tools utilized within the Service Desk. It reviews issues such as Service Level Agreements, the benefits and pitfalls and the importance ...
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Complaints Management – Turning Complaints to Compliments
provided by
Academy for Professional Excellence
It is easy to provide great customer service to individuals who have a great personality but not every experience is a positive one. Complaints are not always easy to deal with. People often act differently ...
Makati City
Jun 20, 2019 - Jun 21, 2019
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It is easy to provide great customer service to individuals who have a great personality but not every experience is a positive one. Complaints are not always easy to deal with. People often act differently ...
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Customer-Centered Debt Collection: Turning Receivables into Cash
provided by
Guthrie-Jensen
Final demand letters. Final notices. Payment past due. Sound familiar? These are often the theme of letters or emails for clients who fail to settle payment. Indeed, they’re a challenge. Likewise, ...
Final demand letters. Final notices. Payment past due. Sound familiar? These are often the theme of letters or emails for clients who fail to settle payment. Indeed, they’re a challenge. Likewise, ...
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Behavioral Interviewing Skills: Hire Right
provided by
Guthrie-Jensen
The success of any organization starts with its people. That is why hiring right is critical to any business. In contrast, hiring the wrong people is costly. By how much? According to an American study, ...
The success of any organization starts with its people. That is why hiring right is critical to any business. In contrast, hiring the wrong people is costly. By how much? According to an American study, ...
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Exceptional Client Care
provided by
Guthrie-Jensen
The bad news: “good service” is no longer enough. Studies reveal: 62% of supposedly satisfied customers still switch to the competition. So what is common among the most successful organizations and ...
The bad news: “good service” is no longer enough. Studies reveal: 62% of supposedly satisfied customers still switch to the competition. So what is common among the most successful organizations and ...
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Cutting Edge Customer Service Training
provided by
MyPolaris Philippines Inc.
This is definitely not your typical Customer Service 101 that you’ve heard many times! Learn how to build instant rapport, destroy negative emotions and persuasion techniques that will influence clients ...
This is definitely not your typical Customer Service 101 that you’ve heard many times! Learn how to build instant rapport, destroy negative emotions and persuasion techniques that will influence clients ...
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Customer Centric
CUSTOMER CENTRIC The goal as a company is to have customer service that is not just the best but legendary. - Sam M. Walton, CEO Wal-Mart. These days, people will only stay loyal to a company if they ...
CUSTOMER CENTRIC The goal as a company is to have customer service that is not just the best but legendary. - Sam M. Walton, CEO Wal-Mart. These days, people will only stay loyal to a company if they ...
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Call Handling Skills
Call Handling Skills This module will help you understand the importance of call handling skills in delivering excellent service in any aspects. This training will also uplift not only the participant’s ...
Call Handling Skills This module will help you understand the importance of call handling skills in delivering excellent service in any aspects. This training will also uplift not only the participant’s ...
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Customer Service Excellence - Hotel and Resort Edition
provided by
Learning Avenue PH
AVAILABLE FOR ON-SITE TRAINING AND PRIVATE WORKSHOP ONLY There are a lot of of hotels and resorts around the world and one sure thing customers look into, apart from great food is excellent customer service ...
Quezon City
Mar 05, 2019 - Dec 05, 2019
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AVAILABLE FOR ON-SITE TRAINING AND PRIVATE WORKSHOP ONLY There are a lot of of hotels and resorts around the world and one sure thing customers look into, apart from great food is excellent customer service ...
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Service Desk Manager - SDM
provided by
KiTC Philippines
Being an effective service desk manager requires a broad range of talents, from people-oriented abilities and an awareness of marketing to financial acumen and presentation skills. This course provides ...
Being an effective service desk manager requires a broad range of talents, from people-oriented abilities and an awareness of marketing to financial acumen and presentation skills. This course provides ...
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