Certified Six Sigma Green Belt (CSSGB) Accreditation Program (3 Days)

Six Sigma is a Quality Management & Improvement methodology structured to reduce product or service failure rates to a negligible level (roughly 3.4 failures per million opportunities). To achieve six sigma levels, the Six Sigma process encompasses all aspects of a business, including management, service delivery, design, production and customer satisfaction. Six Sigma companies typically spend less than 5 percent of their revenues addressing and repairing quality problems. As a philosophy, Six Sigma drives business culture and requires a nearly flawless execution of key processes making Six Sigma a high standard for companies and individuals to achieve.

Your customers place a high value on consistently predictable business processes and Six Sigma is a proven methodology for delivering consistent incremental improvement. By reducing process variation, Six Sigma frees the organization to focus on improving process capability and as sigma levels increase, the cost of poor-quality decreases and profitability increases. This is why Six Sigma is highly associated with the delivery of consistent world-class quality.

Everyone talks about making better business decisions. Now, you can take action with a Six Sigma Green Belt program, which helps you strengthen your organization by understanding, interpreting and using the core concepts of Six Sigma. Designed for professionals with little or no prior experience with Six Sigma methodologies, this 5-day full course or 3-day compressed course helps develop critical skills required for successful project management.

Six Sigma Green Belts are a vital part of a successful Six Sigma programs. Many organizations begin Six Sigma deployments by training capable employees to become Green Belts. They involve a larger critical mass of people to achieve breakthrough results from their Six Sigma initiatives. The aim of this course is to share our successful knowledge on how to apply the Six Sigma tools in achieving breakthrough improvements in customer satisfaction, cost reduction process improvement and cycle time reduction.


**All webinars/trainings are held via Zoom.


**Specific time will be announced

Key Session Topics

Define – participants will be taught tools to identify and/or validate their improvement project, illustrate their business processes, define customer requirements and prepare themselves to be an effective project participant.

• Team Charters 

• SIPOC (Suppliers, Inputs, Process, Output, and Customers) 

• Process Mapping Techniques 

• Customer Focus 

• Voice of the Customer 

• Choosing the Team 

Measure – participants will learn and practice employing tools to determine critical measures necessary to satisfy customer requirements and develop a measurement plan to document process performance. Participants will learn the basics of variation and measure process sigma. 

• Input, Process, and Output Measurement 

• Measurement Plan 

• Sampling 

• Statistics 

• Calculating Six Sigma 

• Control Charts 

• Simple Data Presentation 

Analyze – participants will learn how to analyze the performance data to further refine the opportunity for improvement. Participants will use stratification and root cause analysis, and determine true sources of variation and customer dissatisfaction.

• Data Stratification 

• Pareto Analysis 

• Determining Potential Root Causes 

• Brainstorming Techniques 

• Validating Root Causes 

• Historical Data 

• Problem Solving Techniques 

Improve – participants will learn how to generate creative solutions that eliminate the root cause of customer defects. Participants will be introduced to various methods of solution identification, prioritization, and implementation and learn how to gain approval for the solution and plan for impacts the changes will have on the organization.

• Change Management 

• Solution Selection Techniques 

• Criteria Selection and Solution Ranking 

• Pilot Planning 

• Pilot Implementation Schemes 

Control – participants will learn how to execute against the plan by determining the approach to ensure achievement of the targeted results. Participants will discuss how to disseminate lessons learned, identify replication and standardization opportunities, and develop a process monitoring and management plan to assure new process performance is sustained.

• Implementing the Solutions 

• Plan-Do-Check-Act 

• Elements of the Plan 

• Ramping up the Pilot Plan 

• Auditing for Compliance and Performance 

• Change Management Issues 

• Rewards 

• Recognition