Details
This course presents the building blocks of assessing solutions both for process improvement and IT-enabled solutions. This course is designed in two parts, i.e., assessing business value of a solution based on monetary returns and assessing the effectiveness
of a software/system solution.
The first part of the course covers quantifying success of a solution into monetary terms. It shall include the savings declaration of projects and the measuring techniques to quantify improvement value. This is suitable for organizations who run
kaizen, reengineering, software development, lean or six sigma projects.
The second part of the course discusses the processes and deliverables of user testing. As business analyst, one of the primary responsibilities is to aid the customers in their acceptance testing prior to system/software acceptance or sign-off.
Training Objectives
At the end of the course, the participants will be able to:
1. Describe Cost of Poor Quality Calculation Techniques and Activity-based Costing/Management.
2. Identify tangible and intangible benefits of solutions.
3. Draft acceptance test plan.
4. Draft test cases based on functional and nonfunctionalrequirements.
5. Design test cases including test scenarios and expected results.
6. Use IEEE Std 829 in writing acceptance test plans.
7. Estimate testing costs and schedules using proven techniques.
Outline
I. Rationale in Measuring Solution Effectiveness
II. Techniques in Measuring Solutions
III. Activity-Based Costing/Management (ABC/M)
IV.Cost of Poor Quality Techniques
Part 2
I. Structured Testing
DigiLEAF Inc. is a solutions provider founded to alleviate the level of service quality awareness and practices in an organization. Its missionis to help businesses achieve organizational excellence through the development of its human resources and leveraging the use of technology in business.
DIGILEAF - Leading Excellence Among Fellows, provides cost effective quality training programs, audit, management, and consultingservices. The company is servicing 200+ companies to date.
International Alliance of Quality Professionals (IAQP),registered in The Netherlands, was founded in 2009 by representatives of three countries namely, The Philippines, The Netherlands & Iran. The Alliance believes that by sharing policy, information and training, it will be able to strengthen the work of quality professionals embedded in any role in any organization, to foster the good practices in each industry in a specific region and to elevate these to an international level, thus forming best practices that could be replicated in other regions of the world as well.
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