Executive management in both private and public sector organizations is increasingly concerned with the strategic management of property assets. These facilities are not only valuable but also critical to delivering the core product or service of your organization
on a sustainable basis. As a result, corporate facilities and asset management has become an area of strong growth over the last decade, leading to a shortage of qualified professionals.
This training will teach you the techniques and best practices used by leading facilities managers to run a safe, cost-effective, and employee-friendly environment. It addresses the challenges, difficulties, and dilemmas of this demanding position. It will
cover tough questions on a variety of facility management issues such safety, risk and security planning, building services, dealing with vendors, handling complaints and many more. We will introduce you to time management tools that will help manage your
day-to-day priorities.
This training is comprehensive, in-depth, and packed with need-to-know facilities management information you can use immediately upon your return to your office.
Objectives:
By completing this course, participants will be able to:
- Save money as you lower utility costs
- Negotiate better contracts
- Prevent theft and reduce waste
- Keep tenants and users safe
- Provide better security
- Build strong relationships with your vendors and tenants
- Be more efficient with time-saving work methods
**All webinars/trainings are held via Zoom
Outline
Key Session Topics
Welcome and Course Introduction
The Importance of Facilities Management
Assessing the growth of FM and the developing role of facilities managers in organizations Identifying the major qualities and skills required for best practice
Understanding Buildings
The impact on maintenance, planning, day-to-day operation and overall image
Practical examples are used to address the key question, how can things be improved
Building Handover, Commissioning and On-Going Management
The role of the FM in handover and commissioning of new buildings
Using information systems to support planning and management during the building life cycle
Maintenance Management
How to identify maintenance requirements, understand the role of building inspections and how to carry them out
Learning the lessons from a range of examples where maintenance problems have occurred
Property Management
An introduction to the basic elements of property management
How to develop a property management plan
Space Management
Introduction to the importance of space management
Introduction to the principles of space planning and standards, including understanding organizational requirements
Relocation / Move Manage
Who needs to be told about the move – and when?
How should facilities managers handle the ‘politics’ of moving?
Health and Safety for Facilities Managers
Introduction to the current issues in what is now one of the most important areas of responsibility for facilities managers
How do tighter health and safety laws affect facilities managers?
Contract Management, Commissioning And Managing Contract Services
Understanding the role of service level agreements
Exploring the various FM contracting models in the current marketplace, bundled contracts and how to find the right balance between in-house and external provision
Energy And Environmental Management
Key environmental and sustainability issues for facilities managers
The impact of global warming on your business and personal life
Customer Centric FM
How can the financial and operational value of FM be measured?
Customer satisfaction audits, benchmarking, best practice, audits and the management of information in FM
Speaker/s
DR. FLOR M. GLINOGA, PMP, MBB, CPHR
Internationally Recognized Management and HRD Consultant
