Assertiveness Training
Assertiveness Training
09:00 AM - 12:00 PM
09:00 AM - 12:00 PM
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Assertiveness Training
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sale ends on 02/04/23
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sale ends on 03/04/23
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Training Details

Assertion means standing up for what you want. Stating your needs clearly. It means expressing opposition. It means confrontation and it takes courage. Some find it harder than others because of their natural easy-going style and therefore more practice is required. However, the aim should not be just to gain a win. The aim should be to solve the problem and get the best result. Assertion should not be synonymous with aggression because aggressive people adopt a 'I win - you lose' mentality to achieve their objectives.

Assertiveness does not come naturally to all because we have all learned passive behaviors to stave off confrontational situations. However, these behaviors can be unlearned and assertive behavior used to produce results that benefit both parties can be learned.

Assertiveness training courses can help participants increase work effectiveness and productivity, achieve greater control of their daily activities and overcome work stressors.


Training Course Objectives: 

The following objectives of our course:

·      increased management output through more effective communication

·      increased leadership confidence handling difficult behavior in others

·      reduced interruptions at work

·      gained more time for creative and development opportunities

·      managed time more effectively and enjoyed greater self-esteem

·      improved decision making and reduction in procrastination

·         able to manage teams and bosses effectively

·         enjoyed a more balanced lifestyle

·         increased work effectiveness and productivity

·         felt more in control of daily activities

·         reduced stress levels


**All training/webinars are held via Zoom

 Course outline:  

  1. Introduction/course 

  2. Analyzing our specific reactions in pressure situations 

  3.  Becoming more assertive 

  4. Understanding your rights

  5. How to increase your self-confidence 

  6. Tips for assertive delivery

  7. Giving effective feedback  



Clinical Psychologist

Dr. Glinoga is a Clinical Psychologist and Psychotherapist specializing in Clinical, Health, and Counseling Psychology. She is a graduate of Bachelor of Science and (Dean’s Lister & Honors’ level in Psychology) a Clinical Masters and Doctorate degrees in Psychology and she has 36 years of work experience as a Clinical Psychologist in the United Nations’ High Commissioner for (Vietnamese) Refugees projects in Hongkong, Bataan and Palawan as well as she is currently the Psychologist of the Philippine Red Cross and the International Confederation of Red Cross and Red Crescent. Dr. Glinoga is a member of the Psychological Association of the Philippines, Licensed Psychologist and her reports were sent to the Center for Disease Control (CDC) in Atlanta, Georgia, USA

As a psychologist, she provides the following integrated range of individual and couple/family therapy and psychological services, predominantly to adults and adolescents to improve the quality of their lives:

                 experiencing distressing symptoms of fear, anxiety or depression

                 experiencing difficulties managing your feelings and emotions

                 concerned about changes in your intellectual ability and/or memory

                 experiencing difficulties coping with a recent traumatic or stressful event or change in your life.

                 looking for an opportunity to think or talk through your ideas before making a difficult decision

                 feeling distressed because your usual approaches to solving a problem have not worked

She has expertise in the treatment of:

            Fears, phobias, worry/anxiety and panic attacks

               Depression, grief and loss

               Childhood Abuse and Adult Abuse Issues

               Trauma, Prost Traumatic Stress Disorder (PTSD)

               Shyness, social fears & chronic loneliness

               Habit problems (including over-eating, smoking and gambling)

               Anger Management

               Work Related Stress

               Marital, family and relationship problems 

                Difficulties in adjusting to major life events and transitions

    (separation, death, job loss, etc.)

She also provides:

               Intellectual, Personality & Memory Assessments

               Assessments for educational, annulment-legal or diagnostic purposes

Common Reasons Why People Consult a Psychologist


Confidentiality is assured because psychologists follow a strict ethical code of professional conduct that is set and monitored by the Psychological Association of the Philippines. Psychologists are also subject to the strict legal requirements of confidentiality set by the Philippine Regulation Commission (PRC).

ALTABEST MANAGEMENT SERVICES is owned by Dr. Flor Glinoga; directly involved in diverse interests of project planning, operational management and consultancy, trading services, corporate and public training programs, and full human resources services and management.

Internationally Recognized Management and HRD Consultant

With a B.S. in Psychology, M.A./PhD in Clinical Psychology and Masters in Development Management with certificate course of Project Management at Wharton School of Economics, University of Pennsylvania, USA, Flor has a wealth of knowledge about individual, group, and organizational behavior.  She is a Project Management Practitioner (PMP) and a Master Black Belt (MBB). She is the Consultant of Integrated Financial Management Systems (IFMS) of the Bangko Sentral ng Pilipinas (BSP) and the Consultant of Aboitiz Equity Ventures (AEV – holding company of Aboitiz group of companies) on Integrated Security Management Systems (ISMS). She is currently a Faculty in the graduate studies of Master of Science in Organizational Development of the University of Asia and the Pacific (UA &P) and MBA in People Management of Lyceum of the Philippines. For the past thirty-six years, she has engaged individuals and organizations in the change process to increase their productivity, efficiency and effectiveness to include the training on strategic business plan programs, develop leadership skills, and build self-mastery. She uses a systems approach in working with individuals and organizations. 


• Project Management Professional, PMI-USA Certified (Project Management Institute) PMP

• International Quality Federation of USA Certified Six Sigma Black Belt

• Institute of Sigma Learning Certified Six Sigma Black Belt Professional Membership:

• Project Management Institute - PMI ID

• International Quality Federation of USA - IQF ID

• Institute of Sigma Learning - ISL ID

• American Society for Quality - ASQ ID 


Dr. Flor M. Glinoga is a . . .

  • Former Senior Fellow and Director of the Development Academy of the Philippines (DAP), Office of the President

  • Highly effective Management/HR Consultant and Resource Speaker, Clinical Psychologist, Project Management Practitioner (PMP), Master Black Belt (MBB), Chartered Professional on Human Resource and executive coach with over 36 years of hands-on management and leadership experience. 

  • Dynamic Certified Speaking Professional (CSP) who is internationally known for her ability to energize, entertain, and empower. (CSP-a credential earned by fewer than 500 individuals worldwide).

  • Widely published author of several books on Time & Stress Management: Go for SMART Goals, From Stress to Success, Project Management (From Conceptualization to Evaluation), The Nuts & Bolts of Inventory Management, Creative Problem Solving & Decision Making: Written several articles published in magazines and newspapers.

  • Noted management, leadership and personal development expert-in 2007 she was ranked by Executive Excellence among "the top 100 minds" in the field of personal leadership development. 

  • Professor of psychology, management, research in leading Metro Manila- Philippines’ colleges and universities.  She was awarded Outstanding Professor for 2 consecutive school years in SY 1989-1990 and in SY 1990-1991 and Outstanding Speaker in 1995 by the Professional Association of Speakers in Malaysia.

  • Trained 26,000 individuals

  • Expertise in selecting appropriate learning methodologies, to match the audience. Quickly establishes rapport with groups 

  • Proven ability to identify and resolve training problems 

  • Extensive knowledge and experience in determining needs, setting behavioral and learning objectives and developing assessment tools 

  • Strong and broad background in conduct of pre-designed programs 

  • Proficiency in developing and implementing original training, designed 523 workshops

Contact Us
Mandaluyong , Metro Manila, Philippines
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