Ensuring the smooth day-to-day operations of your office is not an easy task, but with the right skills and system, you can keep your company running like a well-oiled machine. This course provides you with the fundamental office management skills that
will enable you to provide efficient support to directly contribute to better performance, efficiency and team productivity in your organization. Learn how to manage your office professionally with effective tools, techniques and strategies.
What you'll learn
-Understand the important role and core responsibilities of office management
-Explore the standards for professional office administration
-Gain better ways to lead and manage your administrative team
-Find ways to manage your administrative resources
Outline
Track 1: The Administrative Professional
a. Types of Administrative Professionals
b. Challenges in Office Administration
c. The Admin Career Progression
Track 2: Principles of Professional Office Administration
a. The Modern Office & It’s Functions
b. Key Areas of Responsibilities of an Office Administrator
c. Administrative System Checklist
Track 3: Competencies of Professional Office Administrators
a. Essential Competencies – Attitude, Skills, Behaviour
b. Principles of Productivity
Track 4: Leading & Managing Your Administrative Team
a. Setting Administrative Goals, Procedures & Performance Metrics
b. Managing your team
