Training Objective:
By the end of this training, participants will be able to demonstrate effective verbal communication skills tailored to different professional contexts—such as meetings, one-on-one conversations, and formal presentations. They will learn how to speak
clearly, confidently, and persuasively, adapting their tone, message, and delivery style to engage their audience and achieve communication goals.
Outline
Training Outline:
1. Foundations of Impactful Verbal Communication
Understanding the power of spoken words
Elements of verbal communication: tone, pace, clarity, and articulation
Active listening and its role in effective speaking
Building confidence in speaking through mindset and preparation
2. Communicating Effectively in Meetings
Speaking with purpose: how to contribute meaningfully
Structuring your ideas for clarity
Techniques for staying concise and on point
Managing interruptions and handling disagreements professionally
3. One-on-One and Small Group Conversations
Adapting your communication style to different audiences (peers, superiors, subordinates)
Building rapport and trust through words
Using verbal cues to express empathy, assertiveness, or persuasion
Practicing difficult conversations (e.g., giving feedback, resolving conflict)
4. Presenting with Confidence and Clarity
Organizing a message for maximum impact (opening, body, conclusion)
Using storytelling and data to engage your audience
Voice projection, pausing, and emphasis
Dealing with nerves and handling Q&A sessions effectively
Speaker/s
ESL CERTIFIED INSTRUCTOR
