- You can only request for refund within seven (7) days after your registration date, unless it's already seven (7) days before the online enrollment end date, in which case refund is no longer allowed.
- Once you have submitted your refund request, you can no longer edit or cancel it. Your transaction will be marked as cancelled and all your slots will be released immediately upon submission of your refund request.
- You cannot request for a partial refund. When you cancel, it means that you’re cancelling all tickets in that transaction. You cannot cancel one or a few tickets from one transaction.
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Processing time for refunds depends on the payment method that you used:
- If you paid with a credit/debit card, it may take 2 to 6 weeks for the refund to appear on your statement, depending on your issuing bank.
- For PayPal transactions: If you paid with your bank account or PayPal balance, we will send your refund to your PayPal account within 5 business days. If you paid with a credit/debit card, it may take up to 30 days for the refund to appear on your card statement, depending on your issuing bank.
- The Refunded Amount is computed as Total Transaction Amount Paid less the non-refundable Convenience Fee paid to SpeedyCourse.com.
- If Muzette of Le Heim Music Center cancels the course/event before the enrollment end date, SpeedyCourse will notify you via email and automatically refund your credit card, debit card, or PayPal account.
- If Muzette of Le Heim Music Center reschedules or changes the venue of the course/event before the enrollment end date, SpeedyCourse will notify you via email. In case you cannot work with the new schedule or venue, you can request for a refund even if it is already seven (7) days after your registration date or seven (7) days before the enrollment end date.
- Any other refund or cancellation after the online enrollment end date shall be managed by Muzette of Le Heim Music Center. SpeedyCourse is not responsible or liable for any transactions between training providers and attendees outside the Online Enrollment System or the online enrollment period, or any issues that may arise from such transactions.
