2-in-1: Supervisor Skills and Root Cause Analysis Tools's Enrollment Cover
2-in-1: Supervisor Skills and Root Cause Analysis Tools
2-in-1: Supervisor Skills and Root Cause Analysis Tools
08:30 AM - 12:00 PM
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sale ends on 01/31/22
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sale ends on 02/19/22
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Training Details

This virtual seminar will run for three 3.5-hour session on Feb 20, 27, and March 6, 8:30PM-12NN via Zoom.

No Paypal? Please email us [email protected] for other payment options.

This module gives an overview of various problem-solving steps that supervisors can use to systematically implement steps in find the root cause of problems among their teams. The workshop begins with steps in concretely visualizing the problem, identifying the root cause, and applying decision-making skills. The skills can be used in coaching employees as a supervisor.


  • Identify the steps towards a systematic way of solving problems;
  • Apply methods to visualize the problem;
  • Apply methods to identify the root cause of a problem;
  • Apply decision-making methods, as needed;

1. Introduction to Problem Solving

PSDM in Teams and Organizations
Types of Problems
Problems vs Issues

2. Introduction to Supervision

Defining the Supervisor
Functions of a Supervisor

3. Situation Analysis

Using Process Charts to Visualize Situations
Pareto Chart

4. Problem Analysis

Identifying the Root Cause
Five Why’s
Ishikawa Diagram
Time Studies
Other Root Cause Analysis Methods

5. Decision Analysis

Individual Decision Making Models
Six Thinking Hats
Doing More with SWOT Analysis
Brainstorming and Team Meetings

6. Resolution Execution

Tracking Execution
Means-End Analysis
CPM Diagram

7. Communicating as a Supervisor: Adaptive Coaching

The Skill- Will Matrix and Types of Coaching
Coaching Techniques
Proper Goal Setting
Goal Setting and Motivation
Creating SMART Action Plans
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Insights Manila (registered as Insights MLA Business Solutions) is a training services company based in Makati.  The company believes that the country’s workforce requires ample training that is effective and insightful, yet affordable.

The consultants of Insights Manila are experienced professionals who had executed the courses several times for different companies under various training institutions.

Insights Manila mostly offers exclusive training for companies.  The courses are customized to meet specific training needs.  The company also offers public classes where individuals can enroll, and one-on-one training for people who wish focused training.  Other than training, the company also accepts Excel automation projects and course development projects.

With Insights Manila, you are directly dealing with the consultants– no intermediary parties who just add costs to the training delivery.

Contact Us
7F Finman Centre, 131 Tordesillas St., Salcedo Village,
Makati, Metro Manila, Philippines 1227
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