Fostering Connections: The Power of Effective Communication
ENDED
Online Seminar by
SkillGeek Training & Consultancy Services
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Details
Communication lies at the heart of personal and professional success. In an increasingly interconnected and digital world, mastering various communication channels and techniques is essential. Our "Effective Communication Skills Workshop" is a comprehensive
program designed to equip participants with the tools and knowledge they need to excel in diverse communication scenarios. From digital interactions to face-to-face encounters, this workshop empowers individuals to communicate with confidence, empathy, and
impact.
This includes the following:
- E-Certificate
- Handout
- Live Recording of ZOOM
Outline
Training Outline: Effective Communication Skills
Module 1: Digital Communication
Topic 1: Social Media Etiquette
Importance of professional behavior on social media platforms
Guidelines for respectful and appropriate online interactions
Handling disagreements and differing opinions online
Module 1: Digital Communication
Topic 1: Social Media Etiquette
Importance of professional behavior on social media platforms
Guidelines for respectful and appropriate online interactions
Handling disagreements and differing opinions online
Topic 2: Online Collaboration and Remote Communication
Tools for effective remote communication and collaboration
Strategies for managing time zones and virtual teamwork
Balancing work-life Boundaries in a Digital Environment
Tools for effective remote communication and collaboration
Strategies for managing time zones and virtual teamwork
Balancing work-life Boundaries in a Digital Environment
Topic 3: Netiquette (Online Manners)
Understanding netiquette and its role in online interactions
Common netiquette practices for emails, chats, and forums
Avoiding misunderstandings and maintaining a positive online presence
Understanding netiquette and its role in online interactions
Common netiquette practices for emails, chats, and forums
Avoiding misunderstandings and maintaining a positive online presence
Module 2: Effective Communication Techniques
Topic 1: Verbal and Nonverbal Communication
Differentiating between verbal and nonverbal cues
Aligning verbal and nonverbal messages for effective communication
Practicing consistency in verbal and nonverbal expressions
Topic 2: Active Listening
Importance of active listening in understanding others
Techniques to enhance active listening skills
Empathetic responses to demonstrate active listening
Importance of active listening in understanding others
Techniques to enhance active listening skills
Empathetic responses to demonstrate active listening
Topic 3: Body Language
Analyzing common body language cues and their meanings
Adapting body language for different communication contexts
Using body language to convey confidence and openness
Topic 4: Tone and Inflection
Recognizing the impact of tone and inflection on communication
Using tone and inflection to convey emotions and intentions
Avoiding misunderstandings caused by tone ambiguity
Topic 5: Clarity and Conciseness
Importance of clear and concise communication
Techniques for organizing thoughts and ideas
Eliminating ambiguity and unnecessary jargon
Module 3: Business Communication Skills
Topic 1: Professional Emails and Writing
Structuring effective business emails
Writing clear and persuasive messages
Email etiquette and best practices
Topic 1: Professional Emails and Writing
Structuring effective business emails
Writing clear and persuasive messages
Email etiquette and best practices
Topic 2: Presentation Skills
Designing visually appealing and informative presentations
Practicing confident delivery and effective use of visuals
Handling questions and engaging the audience
Topic 3: Negotiation and Persuasion
Strategies for successful negotiation and persuasion
Understanding different negotiation styles
Building win-win solutions through effective communication
Strategies for successful negotiation and persuasion
Understanding different negotiation styles
Building win-win solutions through effective communication
Module 4: Interpersonal Communication
Topic 1: Building and Maintaining Relationships
Importance of relationship-building in personal and professional life
Techniques for initiating and nurturing relationships
Networking skills and maintaining a strong professional circle
Topic 1: Building and Maintaining Relationships
Importance of relationship-building in personal and professional life
Techniques for initiating and nurturing relationships
Networking skills and maintaining a strong professional circle
Topic 2: Conflict Resolution
Identifying sources of conflicts and their resolution
Active communication in resolving disagreements
Turning conflicts into opportunities for growth
Identifying sources of conflicts and their resolution
Active communication in resolving disagreements
Turning conflicts into opportunities for growth
Topic 3: Empathy and Understanding
Role of empathy in effective communication
Developing empathy skills to connect with others
Communicating understanding and support to build rapport
Role of empathy in effective communication
Developing empathy skills to connect with others
Communicating understanding and support to build rapport
Topic 4: Assertiveness and Diplomacy
Balancing assertiveness and diplomacy in communication
Communicating needs, boundaries, and opinions assertively
Diplomatic communication in sensitive situations
Balancing assertiveness and diplomacy in communication
Communicating needs, boundaries, and opinions assertively
Diplomatic communication in sensitive situations
Module 5: Practical Application and Feedback
Role-play exercises for applying learned communication skills
Individual and group activities to practice various communication scenarios
Constructive feedback and self-assessment for continuous improvement
Conclusion and Wrap-up
Role-play exercises for applying learned communication skills
Individual and group activities to practice various communication scenarios
Constructive feedback and self-assessment for continuous improvement
Conclusion and Wrap-up
Schedules
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We are a group of individuals who are GEEKS in learning and teaching. Many teams seek a purpose, but we are born with only one: to share our skills and knowledge with others who are open to learn. We bring with us our decades of experience as we discuss relevant topics that will help improve your human resources, training, retail, marketing and other services. With our industry experts, we create a fun learning environment where we work with you to improve your SKILLS and become GEEKS for learning.
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