Communication Assertiveness

Today’s diverse, technology-dependent, competitive business environment requires people to not just get the job done, but to get it done faster.  Hence, there is a more urgent need to establish credibility and gain trust faster with internal and external clients.    Professionals need to get their point across all levels of management, even across different cultures and time zones.

The challenge: people need to speak out confidently without being aggressive.  It also means the ability to professionally handle potential and actual conflict by avoiding both submissive and aggressive communication.  It means handling different client demands while meeting one’s own business objectives.  It can even mean saying “no” to customers when needed – while keeping a healthy relationship with them.

With the right communication skills and strategies, professionals can build the confidence needed to communicate effectively and get the work done.  The strategy of successful professionals: assertive communication.

Maximize the power of your communication and see the difference when you get back to work.  With Guthrie-Jensen’s highly-interactive workshop, Communication Assertiveness, you and your colleagues will be able to

• Avoid passive or aggressive communication.
• Obtain the best results in every interpersonal situation by choosing your words wisely.
• Project an image of assertiveness with words, voice, body language, and other tools.
• Overcome rude communication by using tact and diplomacy.
• Assert opinions and suggestions with ease and confidence.
• Give and receive feedback effectively.
• Eliminate mannerisms that are perceived by others as passive and shy behaviors.
• Reply assertively but not offensively in threatening situations.
• Communicate confidently in a diverse or multinational environment.

Join the legions of professionals who have increased their professional effectiveness through assertive, communication.  Join Guthrie-Jensen’s Communication Assertiveness Seminar today!