ESSENTIALS OF BUSINESS COMMUNICATION: Written and Oral Communication

This highly-interactive workshop aims to:

• Gain a better understanding of common spelling and grammar issues in business writing

• Review basic concepts in sentence and paragraph construction

• Learn to use email professionally and effectively

• Master techniques to overcome nervousness and present with confidence

• Deliver a professional and credible presentation

• Contact us for other details!
  (632) 834-1557
  [email protected]
  www.facebook.com/InquirerAcademy
  

More specifically, this workshop will cover the following topics:

A. Business writing

1. Identifying your audience

- Performing a needs analysis

- Creating an audience profile

- Identifying key questions and concerns

2. Structuring sentences for effectiveness and readability

- Parts of a sentence

- Punctuation, spelling, and grammar

3. Creating paragraphs with persuasive power

- The basic parts

- Organisation methods

4. Writing office communication

- The basic structure

- Choosing a format

- Writing the agenda

B. Delivering presentations

1. Being prepared

- 24-hour checklist, etc

2. Overcoming Nervousness

- Physical relaxation techniques

- Appearing confident in front of a crowd

3. Delivering your Speech

- Using visual aids

- Checking the volume of your voice

- Adjusting on the fly

- Gauging whether breaks are required

- Wrapping up and winding down

4. Questions and Answers

- Ground rules

- Answering questions that sound like an attack

- Dealing with complex question

Write to [email protected] or call (632) 834-1557 for learning investment, early bird discount and group rates.