Effective Performance Management System
Details
This Performance Management System (PMS) course is designed for those who manage the day-to-day performance of staff. The Performance Management course equips delegates with the skills and techniques to ensure staff perform to the peak of their abilities. It covers dealing with the 'Star', the 'Plodder', the 'Peaked' and the 'Poor Performer'.
Objectives:
Having completed this Performance Management course participants will be able to:
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Understand the aims of performance management.
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Identify acceptable standards of performance.
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Conduct effective reviews of performance.
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Set SMART objectives.
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Manage the performance of the 'star', the 'plodder', the 'peaked' and the 'poor' employee.
**All webinars/trainings are held via Zoom
Outline
The following outline highlights some of the course's key learning points. As part of your training program, we will modify content as needed to meet your business objectives. Upon request, we will provide you with a copy of participant materials prior to the session.
What is Performance Management
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responsibility for getting the best results from staff
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performance not personality
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structuring expectations
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importance of planning
Standards of Performance and Behavior
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considering the circumstances
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the skills needed
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understanding the skills
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assessing the skills
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setting the standards
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SMART objectives
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team and individual objectives
Types of Performance
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approaches for managing the performance of the four types of employee – the 'star', the 'plodder', the 'peaked' and the 'poor'
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in addition, managing the performance of those who think they are brilliant but who actually are mediocre!
Managing Performance
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the value of ongoing performance management
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evaluating progress and achievement
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maintaining flexibility to business change
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recognizing and closing performance gaps
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revising standards
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the role of coaching in performance management
Coaching
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adapting your style
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organizational alignment
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making skilled interventions
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giving constructive feedback and praise
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link to appraisals
Speaker/s
Schedules
| No. of Days: | 1 |
DR. FLOR M. GLINOGA, PMP, MBB, CPHR
With a B.S. in Psychology, M.A./PhD in Clinical Psychology and Masters in Development Management with certificate course of Project Management at Wharton School of Economics, University of Pennsylvania, USA, Flor has a wealth of knowledge about individual, group, and organizational behavior. She is a Project Management Practitioner (PMP) and a Master Black Belt (MBB). She is the Consultant of Integrated Financial Management Systems (IFMS) of the Bangko Sentral ng Pilipinas (BSP) and the Consultant of Aboitiz Equity Ventures (AEV – holding company of Aboitiz group of companies) on Integrated Security Management Systems (ISMS). She is currently a Faculty in the graduate studies of Master of Science in Organizational Development of the University of Asia and the Pacific (UA &P) and MBA in People Management of Lyceum of the Philippines. For the past thirty-six years, she has engaged individuals and organizations in the change process to increase their productivity, efficiency and effectiveness to include the training on strategic business plan programs, develop leadership skills, and build self-mastery. She uses a systems approach in working with individuals and organizations. ...
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