Frontline Leadership Development Program (FLDP) by Career Systems Inc. - SpeedyCourse Philippines
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When people are appointed or promoted to leadership positions, they do not automatically become good leaders. Theyneed to change their mindset from that of a rank-and-file person to that of a leader. Because they now work and achieve results thru people, they must start to see themselves as a steward of the company and its assets, and a servant leader who facilitates effective job performance of their subordinates. They need to develop and enhance their emotional competencies. High IQ and technical skills are no longer the factors to successful performance of a leader. A leader must also have a high EQ. Fortunately, a high EQ can be developed and increased. This course helps participants enhance their emotional competencies for effective leadership.


OBJECTIVES:
As a result of participation in this workshop, participants will be able to:
  • Define briefly and describe each of the paradigms of leadership and their roles as team leader and as member of the management team;
  • Describe briefly the dimensions of emotional intelligence
  • Differentiate when they are communicating from any of their six ego states, and tell the likely reaction of the other person;
  • Diagnose the development level of their subordinate and use the appropriate leadership style to match it;
  • Describe the steps in effective delegation
  • Outline the steps in coaching;
  • Identify what motivators can be used to improve performance
  • Use different kinds of reinforcements to promote and maintain peak performance;
  • List down the steps to effective self-management

WHAT PARTICIPANTS WILL TAKE HOME TO APPLY AT WORK:
  • Acquiring the new mindsets of a leader will enable the supervisors to establish a positive relationship with their subordinates leading to peak performance.
  • Knowing the roles of a supervisor will give self-confidence in assuming their duties and responsibilities.
  • Knowing the sources of behavior will enable the supervisors to understand why they get certain negative reactions, thereby helping them to manage their own behaviors.
  • Knowing the tools of effective communication, coaching, delegation, motivation, and right use of reinforcement will empower the supervisors to promote the peak performance of their subordinates.
  • METHODOLOGY:
    A variety of teaching-learning techniques shall be used such as: short lectures, self-reflection and sharing, self-assessment instrumentation; case analysis, workshop and group discussions, role-playing and action planning.

    PROGRAM DURATION:
    3 days or equivalent to 24 hours.
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OUR MISSION
We are a spiritually-directed team of organizational and human resources development professionals and career development experts who are anchored on Christian values. We deliver to our clients learning programs and tools, and consulting and coaching services which facilitate personal growth and organizational productivity.

All these we do for the glory and honor of God from whom all blessings flow.

CORE VALUES
We have a stake in the development of people and organizations. Our core values bridge our aspirations with reality in the form of our service to God, our country, our client organizations and their employees.

CUSTOMER SERVICE
The satisfaction of our customers, exceeding their expectations and delighting them, become the yardstick by which we measure and evaluate the quality of our training programs, and of our consulting, counseling and coaching services.

EXCELLENCE
We continuously seek to improve our training programs and services because we are never satisfied with what we do in the present. To us, there is always a better way.

PROFESSIONALISM
We recognize that we cannot give what we do not have. So we constantly seek to enhance our personal, professional and spiritual growth and career development. Only then can we put meaning and infuse the proper attitudes and Christian values into our work and dealings with our customers. ...
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