Writing Policies and Procedures for the "New Normal" by DigiLEAF - SpeedyCourse Philippines
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This course is a "how-to" guide, helpful for those who are responsible in formulating, documenting, new policies/procedures or maintaining existing policies/procedures especially now that a "new way of doing things" is at hand.


I. Foundation Setting
a) Definition of Terms
b) Characteristics of Good Policies/Procedures
II.Policy Framework
III. Architecting Policies Looking at the bigger picture
IV.Roles and Responsibilities Governing Policies/Procedures
a) Policy Owner
b) Policies/Procedures Writer
c) User
V. Preparation Prior to Writing Policies/Procedures
VI. The Writing Format Setup and Design Decisions
VII. Effective Writing
a) Usage of Word Meanings
b) Verb Tenses
c) Bias-Free Language
d) Inappropriate Word Selection
e) Composing Paragraphs
f) Grammar
g) Clear Meanings
VIII. Editing Policies/Procedures
a) Editing your own work
b) The Editor Role
IX. Forms and Forms Management
a) Knowledge about Forms
b) Objectives of Forms Management
X. Competencies for Policies/Procedures Writers
XI. Establishing Policies/Procedures Program
a) Policies/Procedures Design Process
b) Benefits of Using a Team for Policies/Procedures Work
c) Recommended Cross-Functional Team Membership
d) Policies/Procedures Review Process
XII. Sample Policies for the “new normal”


No. of Days: 2
Total Hours: 8
No. of Participants: 20
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DigiLEAF Inc. is a solutions provider founded to alleviate the level of service quality awareness and practices in an organization. Its missionis to help businesses achieve organizational excellence through the development of its human resources and leveraging the use of technology in business.

DIGILEAF - Leading Excellence Among Fellows, provides cost effective quality training programs, audit, management, and consultingservices. The company is servicing 200+ companies to date.

International Alliance of Quality Professionals (IAQP),registered in The Netherlands, was founded in 2009 by representatives of three countries namely, The Philippines, The Netherlands & Iran. The Alliance believes that by sharing policy, information and training, it will be able to strengthen the work of quality professionals embedded in any role in any organization, to foster the good practices in each industry in a specific region and to elevate these to an international level, thus forming best practices that could be replicated in other regions of the world as well.

DigiLEAF Inc.
2/F CYA Land Bldg., 110 Rada St., Legaspi Village Makati City, Makati, Metro Manila, Philippines 1229
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