Effective Office Administration by COMPETAD - SpeedyCourse Philippines
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COURSE OUTLINE:
I. TAKING CONTROL OF YOUR LIFE
     A. Understanding and clarifying purpose – Mission and Vision as Office Admin
     B. The secret to working SMARTER than to work HARDER
     C. Controlling, prioritizing & organizing your work
     D. Making your office user friendly and efficient
II. ESSENTIAL ADMINISTRATIVE SKILLS
     A. Harnessing the power of Mind
     B. Managing larger projects to meet deadlines
     C. Planning, Problem solving and decision making skills
III. VITAL COMMUNICATION SKILLS
     A. Different Styles of Communication
     B. Learning to be more assertive
     C. Win-win conflict resolution
     D. Understanding and using body language
     E. Understanding different personality types and how to deal with them
IV. DEVELOPING AS A PROFESSIONAL
     A. Listening Skills
     B. Creating a professional image
     C. Leadership Skills
     D. How to make presentations with confidence and power
     E. Learn the essentials of planning a presentation
V. SELF-EMPOWERMENT AND SELF-MANAGEMENT
     A. Understanding Stress and how to cope with it
     B. Essential Skills of Emotional Intelligence
     C. Using emotional intelligence at work
     D. How to become a more pro-active, responsible and self-aware person

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